Save A Bike – Terms and Conditions

Save A Bike – Terms and Conditions

Updated on the: 3/3/2021

Welcome on As a student organisation we always strive to provide you with a great and efficient service while holding the issues of recyclability and sustainability in mind.

We also keep your privacy in our heart. In these terms and conditions, you can find information on how our website works and understand better how to use the goods we provide you with.

The following terms and conditions are constructed in accordance to EU legislation.

Contact Details

Professor Verbernelaan, 80a
5037AJ, Tilburg


Privacy policy

We believe that users have the right to surf our website without fearing having information stolen or sold to third parties. You can find in details our privacy policy here.

Limitations of liability

You can find how we limit our liabilities and what things you have to pay attention to when purchasing a product on our website in our disclaimer here

Furthermore, we are not responsible for any type of unwanted spyware and virus that may have passed onto your electronic device from our internet platform (whether on browser like Google or mobile apps).

Return and Refund Policy

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.

You can return a product for up to 30 days from the date you purchased it.

Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.

Terms & conditions upon purchase:

  1. Quality of the bicycle – I have investigated the bicycle, including but not limited to the brakes, wheels, tires, and pedals, and agree to the quality in its complete state.
  2. Defect – In case your bicycle has a large type of malfunction (with normal use of the bike) within a period of one month after the purchase date, impeding the bicycle from functioning, you will be given the opportunity to (a) choose a substitute bike (if available) or receive a refund for the bicycle (not for the lock and/or lights).
  3. Theft – I am aware of and agree that Save a Bike cannot be held responsible in case of theft, even if the bicycle was locked.
  4. Buyback – You may sell us your bike when you no longer need it. We offer a maximum of €25 for each bike depending on the quality. Save a Bike retains the right to decline the buyback option.

Save a Bike Warranty 

The purchased bike is subject to a one-month warranty, starting at the date of purchase. This warranty entails that the repairments will be free of charge for the duration of the warranty. This excludes repairment of flat tires. If you come across any bike problems within the one-month period after purchase, let us know in person or by sending an email to We will respond as soon as possible and repair your bike free of charge. 

When the one-month warranty period has expired, Save a Bike will not be responsible or liable for any defects to your bike.